Privacy policy
At Casa Blanca, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We may collect the following types of information when you use our website or place an order:
Personal details: Name, phone number, email address, billing and shipping address
Payment details: Collected securely through trusted payment gateways (we do not store your card or bank details)
Usage data: Information about your interaction with our website, such as pages viewed, time spent, and device/browser details
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations, updates, and customer support communications
Improve our products, services, and website experience
Comply with legal and regulatory requirements
Send promotional messages only if you have opted in
3. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
Delivery and logistics partners (to fulfill orders)
Payment service providers (to process secure transactions)
Legal or regulatory authorities, if required by law
4. Cookies & Tracking
We use cookies to enhance your browsing experience, remember preferences, and analyze website performance.
You can control or disable cookies through your browser settings, though some website features may not function properly.
5. Data Protection & Security
We use industry-standard security measures to protect your personal information.
While we take all reasonable precautions, no method of online transmission or storage is 100% secure, and absolute security cannot be guaranteed.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Withdraw consent for marketing communications at any time
Request deletion of your data, subject to legal or transactional obligations
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. If we become aware that a minor has shared personal information without parental consent, we will delete such data immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of our services indicates acceptance of the updated policy.
9. Contact Us
For any questions, concerns, or complaints regarding your privacy, please contact our Grievance Officer:
📧 Email: casablancaflowersbangalore@gmail.com
📞 The Floral Hotline:
9742988998
9972899020
🏢 Visit Our Studio:
70, 1st Floor, 1st Main Road,
BTS Main Road, Opposite Futura Sink Studio,
Lakkasandra Extension,
Bengaluru, Karnataka – 560030
We aim to respond to all privacy-related concerns within 15 days.